In the Instructure Community, you can manage private messages in your Inbox.
You can organize your messages and designate users as friends, or select to ignore messages from other users. You can respond to messages, or report inappropriate messages.
Learn more about sending a private message from your inbox.
Note: To use Private Messages, you must first log in with Canvas or Mastery Connect. Learn more about joining the Community without a Canvas account.
Open Private Messages
To view your Inbox, click the Private Messages icon.
Note: If you have unread messages, the number of unread messages displays on the Private Messages icon.
View Inbox
The Inbox displays your received messages [1]. To view sent messages, click the Inbox drop-down arrow [2]. Then, click the Sent link [3].
To search a mailbox, enter text in the Search field [4].
To view a message, click it in the list. The selected message displays in the viewing window [5].
To respond to the message, enter your reply in the Reply field [6].
To delete the message, click the Delete icon [7].
To report an inappropriate message, click the More Options icon and click the Report as Inappropriate button [8].
To add a user to your Friends list, click the More Options icon and click the Add Friend button [9]. To ignore messages from a user click the Ignore User button [10].
Manage Mailboxes
To manage your mailboxes, click the More Options icon [1].
To mark messages as Read or New, or to delete all messages, click the appropriate link [2].
Batch Processing allows you to mark or delete all messages at once, or to alternatively select only certain messages to mark or delete. By default, Batch Processing is turned off. To turn on Batch Processing, click the Turn on Batch Processing link [3].
To manage your lists of friends and ignored users, click the Manage Friends & Ignored link [4].
View Friends
In the Manage Friends & Ignored window, the Friends tab displays by default.
To message a friend, find them in the list and click the Message icon [1].
To view a friend's Community profile page, click their Username link [2].
You can view the online status and last visited times for your friend's accounts [3].
To view a friend's most recent post, click a post title [4].
To re-order a list, click column header [6]. Then, click the Re-order icon [7].
View Ignored
To view a list of users you have elected to ignore, click the Ignored tab [1].
To view a user profile, click the Username link [2].
To message the user, click the Message icon [3].
You can view the online status and last visited times for ignored accounts [4].
To remove a user from the Ignored list, click the Unignore link [5].
