How do I send a private message in the Instructure Community?

In the Instructure Community, you can exchange private messages with other members of the Community and the Instructure Community Team.

Learn more about managing your Community inbox.

Note: To use Private Messages, you must first log in with Canvas or Mastery Connect. Learn more about joining the Community without a Canvas account.

Open Private Messages

To send a message, click the Private Messages icon.

Create New Message

View Inbox

Click the Create Message icon.

Compose Message

Compose Message

To send a message, enter a user name in the Send to field [1].

To view a list of all Community members, click the Find Users link [2].

Enter a subject in the Message Subject field [3].

Enter the message in the Message Body field [4].

Drag and drop or browse to attach files to the message [5].

When sending messages to multiple recipients, to send each recipient a separate message click the Send as Broadcast Message check box [6].

Note: Fields that display a red asterisk are required fields.

Send Message

Send Message

To send the message, click the Send Message button [1].

To cancel the message and close the Create New Message window, click the Cancel button [2].